One advisor.
A two-person on-call team.

At the top of the luxury market, the listing no longer commoditizes. Privacy, staging posture, comp peer set, and the seller's actual goals shape a concierge engagement — not a team handoff and not a junior staffer after the first call.

What the White-Glove tier buys you.

Same no-handoff model as Standard and Premium. The tier above Premium is depth in the planning, dedicated capacity, and the seller's specific posture — not a different commission conversation.

Named single advisor

One named advisor carries the engagement from first conversation through closing. Behind the advisor, a dedicated two-person on-call team absorbs the operational load so your advisor's time is spent on strategy and relationships, not scheduling.

  • Named advisor — same person across every call, showing, and contract milestone
  • Two-person on-call team — coverage for travel, time zones, and after-hours pipeline
  • Single point of accountability — no internal handoffs mean no context loss
  • Weekly written status — even when there is nothing to escalate

Privacy & staging preferences

Your advisor scopes the marketing posture from your stated preferences — disclosure channel and furnished status aren't paperwork, they're the foundation of how your property shows. A dedicated staging budget is factored into the launch plan from day one.

  • Disclosure channel: off-market only, limited portal, or standard MLS
  • Furnished status: fully, partially, or unfurnished — drives photography and styling choices
  • Dedicated staging budget — sized with the advisor, applied ahead of any showings
  • Identity shielding — name, photograph, and address handled to your stated posture

Concierge scheduling

Showings happen on the seller's timeline, not around an associate's calendar. Bespoke marketing assets and buyer outreach run on a parallel track so the listing moves when the seller is ready — pause and resume are normal features, not concessions.

  • Private showings on seller's timeline — not a slot on a colleague's calendar
  • Bespoke marketing — photography, copy, and placement tailored to the property
  • On-demand updates — direct line to your advisor, not a triage inbox
  • Pause and resume — the engagement fits the seller's life, not the other way around

Comp set & seller-goals depth

Pricing strategy is anchored to the comparable properties you consider relevant — not a market-wide average. The advisor documents a net proceeds target and must-haves up front so every decision against the agreement ladder is the right one.

  • Comp set scoped with the seller — addresses you provide, not MLS auto-comp
  • Net proceeds target written down before listing — anchors every negotiation
  • Must-haves captured up front — closing date, privacy, buyer profile, family concerns
  • Pricing reviews triggered by comp changes, not arbitrary anniversaries

The intake questionnaire, in print.

Six groups of detail, completed with your advisor after the deposit clears and before listing. The depth below is what makes the White-Glove engagement actually concierge — these aren't paperwork, they're the inputs to your launch plan.

Property basics
Property TypeSingle-family, condo, townhouse, co-op…
Square FeetTotal interior livable area.
BedroomsNumber of bedrooms.
BathroomsFull + half, decimals allowed.
Year BuiltOriginal construction or major rebuild year.
Timeline
MotivationWhy are you selling? Relocating, downsizing, capital event — context the advisor uses to set the launch plan.
Ideal Close DateTarget settlement date the engagement is anchored to.
Comp set
Comparable PropertiesOne address per line — recent sales you consider comparable, not MLS auto-comp.
Seller goals
Net Proceeds Target (USD)The dollar number anchoring the engagement.
Must-HavesClosing date, family privacy, buyer profile, or any non-negotiables.
Privacy
Privacy ConcernsVisibility, identity shielding, restricted photography — any posture concerns we should know up front.
Preferred DisclosureOff-market only, limited portal, or standard MLS.
Staging
Staging Budget (USD)Dedicated staging budget applied before showings begin.
Furnished StatusFully furnished, partially furnished, or unfurnished.

Locked until the deposit clears. The advisor walks through each group with you once the engagement is reserved, so the questionnaire becomes a scoping conversation rather than a form to fill in alone.

Reserve with a $10,000 deposit.

Fully refundable. Funds sit in a licensed trust account until closing, and the intake questionnaire above unlocks the moment the deposit clears.

Reserve with $10,000 deposit

Refundable in full if the property does not sell within the agreed window.